Privacy Policy

1. Data Controller

3DHause
Severinstraße 109
50678 Köln, Deutschland
Email: contact@3dhause.xyz
Phone: +49 221 8847 2630

2. Data Collection & Processing

We collect personal data only when you voluntarily provide it through contact forms, quotes, or service requests. This includes name, email, phone, and project details necessary for service delivery.

3. Legal Basis (GDPR)

Processing is based on: (a) your consent, (b) contract performance, (c) legal obligations, or (d) legitimate business interests in providing 3D printing services.

4. Data Usage

• Fulfilling service requests and quotations
• Communication regarding projects and deliverables
• Payment processing and invoicing
• Compliance with legal and tax requirements

5. Data Sharing

We do not share personal data with third parties except when required by law or for service fulfillment (payment providers, logistics). All partners are contractually bound to GDPR compliance.

6. Data Retention

Personal data is retained only as long as necessary: service data for 7 years (tax/legal requirements), contact data until you request deletion.

7. Your Rights

Under GDPR, you have the right to: access, rectify, delete, restrict processing, data portability, and object to processing. Submit requests to contact@3dhause.xyz.

8. Cookies & Tracking

Our website uses minimal analytics. No tracking cookies are used without consent. Essential technical cookies enable website functionality.

9. Security

We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse.

10. Policy Changes

This policy may be updated periodically. Changes are effective upon publication. Continued use constitutes acceptance.

Last Updated: January 2025